Late Cancellations, No-Shows, and Refunds

Nourivana Nutrition | Late Cancellations, No-Shows, and Refunds Policy

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• Cancellations & Rescheduling

  • If you need to cancel or reschedule, please do so at least 24 hours before your appointment.

  • Changes made within 24 hours may result in a late cancellation fee (up to the full session cost), which cannot be billed to insurance.

• No-Shows

  • If you miss a scheduled session without notice, a no-show fee (up to the full session cost) is subject to apply.

  • These fees are not covered by insurance and are the client’s responsibility.

• Refunds

  • Completed sessions are non-refundable.

  • Prepaid packages or services are also non-refundable*, but you’re welcome to reschedule in line with the cancellation policy.

• Insurance Clients

  • Please note that insurance does not cover late cancellation or no-show fees.

• Final Note and Disclaimer

  • I truly appreciate your understanding and cooperation with these policies. They ensure I can continue to provide consistent, high-quality care to every client.

  • By booking an appointment, you are confirming that you’ve read and agree to these terms.

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*Exceptions may be made for extenuating circumstances clearly communicated to Nourivana Nutrition and are up to the Registered Dietitian's discretion.